July 2021 UPDATE: We are pleased to offer you an upgraded MyUsage.com platform with simplified access to more information and easier maintenance of the phone numbers and email addresses in your alert profile. FlexPay customers will receive an email to the email address you use for FlexPay letting you know about these update. See screenshot below.
What is FlexPay?
Think of FlexPay the same as putting gas in your car. You pay for it before you use it. You can purchase small amounts every few days or “fill up the tank” and not worry about it for several weeks. When your supply is low, you simply purchase more. Purchasing before you use it allows you to control your budget. Statistics indicate that similar programs often help lower the member’s bill due to their awareness of usage patterns.
Is FlexPay the right choice for you?
Would it be easier for you to make daily, weekly or bi-weekly payments rather than one large payment each month? This program works best for people who want to take control of their utility accounts. By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day usage. Any variation from this pattern, such as house guest (increase) or vacation (decrease), will become evident as you monitor your account. Monitoring and controlling daily usage can help keep those utility costs down.
- No deposit
- No late fees
- No monthly bill
- No reconnect fees
Additional Payment Options
- Online Bill Payment System
- Member Dashboard
- Call to make a payment
- Dial (706) 379-3121 or (828) 837-1017 and press option 3 for 24-hour automated access to your account
- Call Customer Service at (706) 379-3121 or (828) 837-1017
- Drop off payments in person at BRMEMC Monday-Friday 7:30 a.m.-4 p.m.; or in the night drop box