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Member Satisfaction Survey to be Conducted in December 2017

In an ongoing effort to provide improved levels of service to our Members, BRMEMC has hired TSE Services to conduct a Member satisfaction survey during the month of December. Survey results will help BRMEMC gain constructive feedback from our Members.

All telephone interviewing will be conducted by Data Decisions Group, a large market research firm based in Chapel Hill, North Carolina. Professional telephone interviewers will identify themselves as calling on behalf of Blue Ridge Mountain EMC. Calls originating from the Data Decisions Group will have a “919” area code.

Telephone interviews will be made primarily during weeknights from 5:30pm to no later than 8:30pm local time. Additional calling on Saturday may be instituted if necessary. No surveys are conducted on Sunday or holidays.

Residential Members are the target audience for the study and will be randomly selected from lists provided by BRMEMC. No personal account or other sensitive Member information will be shared with the Data Decisions Group. Members’ participation in the survey will provide BRMEMC’s management team with pertinent information on the cooperative’s overall performance. This will benefit BRMEMC as we strive to provide safe and reliable electric service to our Members.

BRMEMC Board Opens Board Meetings to Membership

November 1, 2017, YOUNG HARRIS - Blue Ridge Mountain EMC’s Board of Directors announced today that beginning with the November 16, 2017 Board of Directors Meeting all members in good standing of the Cooperative will be granted the opportunity to attend Board Meetings, and will also be able to petition to speak to the Board in a “Member Comments” portion of the meeting.

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Blue Ridge Mountain EMC Announces TVA Wholesale Rate Increase

Blue Ridge Mountain EMC (BRMEMC) announces that effective October 1, 2017, TVA will be increasing its wholesale rate across all Residential and Small Commercial (GSA1) rate classes resulting in an increase of between 0.5% to 2% in each residential Member’s bill and between 0.3% to 1.4% in each GSA1 Member’s bill, depending upon usage. BRMEMC’s Board has determined that we must pass this TVA increase through to our Members, as the EMC does not have sufficient resources to absorb yet another increase from TVA. It has been four years since BRMEMC last implemented a retail rate increase for its own benefit.

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Scammers targeting EMC members.

BRMEMC wants to make members aware of a variety of scams that frequently target utility members. If you have any doubts about the legitimacy of any call, email or visit from someone claiming to be from BRMEMC, especially one in which payment is requested, you should contact us directly at customer.service@brmemc.com / 706-379-3121 / 828-837-1017 or 800-292-6456.

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Please allow me to begin this Executive Summary by reflecting for a moment. As I approach my one-year anniversary as general manager of Blue Ridge Mountain EMC (BRMEMC), I am encouraged by the efforts your EMC has made to turn the page and continue moving forward. I believe our best times are ahead of us.

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BRMEMC’s credit card processor now requires a minimum purchase of $10 for each transaction. This minimum will help keep processing fees to a minimum and save all members money.

June 30, 2016, Young Harris - Blue Ridge Mountain EMC’s Board of Directors announced today that Jeremy Nelms has been hired to serve as the co-op’s new General Manager. Nelms will be taking over for Dan Brewer who has been serving as Interim Manager since August 26, 2015.

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Jeremy Nelms
Your Blue Ridge Mountain EMC Board of Directors is committed to Transparency, Accountability, and Responsibility. Read more...
Minutes from Board of Directors meetings. Read more...
HIAWASSEE, GA – Chatuge Regional Hospital & Nursing Home is nearing completion of a significant project that modernizes facilities, adds a much needed Geriatric-Psychiatric Unit, and provides new healthcare capabilities to the hospital. Read more...